Get patients everywhere
their care takes them
Start caring for patients the minute they step out the door with scheduled and on-demand rides across the healthcare ecosystem.
We partner with 9 of the 10 largest health systems in the US, 10 out of 10 NEMT brokers, 5 of the top insurance payers, and 4 of the top EHRs.
Improve access to healthcare
Lyft partners with organizations across the patient journey — from health systems and EHR, to brokers and insurance payers — so patients have easy access to any kind of care, anywhere.
Serve more patients, better
Boost patient satisfaction while helping more people get care they need.
8 of 10 patients prefer Lyft
Increase appointment adherence
Get patients to appointments on time — especially those without easy access to transportation.
Lyft reduces wait time by 32%
Track patient rides and manage transportation spend with GPS tracking and online reporting tools.
Lyft reduces transportation costs by 32%
Rides for every need
Provide rides for patients at every delivery point across the continuum of care — no app or smartphone required.
Help your members (including commercial, Medicare, Medicare Advantage and Medicaid members) get where they need to go, from rehab appointments, to physical therapy, to picking up their prescriptions.
Improve patient throughput (and give them peace of mind) with a ride after appointments.
Help elders feel less isolated and more independent while getting to important appointments on time.
Tackle social determinants of health, removing lack of access from the equation.
Care for all — no smartphone required
Access to technology shouldn’t be an obstacle to quality care. Healthcare organizations are able to send courtesy rides to anyone using Lyft Concierge, even when they don’t have a smartphone or the app.
Just enter a passenger’s information, send or schedule a pickup, and the rest is taken care of. Plus, you can track routes, manage rides, and get transportation spend insights — all from one easy-to-use dashboard.
“A strategic alliance with Lyft will allow us to positively impact and improve Americans’ health nationwide… We are committed to addressing issues like transportation that are inextricably linked to health outcomes, yet can’t be tackled through health care resources alone.”
“My daughter had to take me to the doctors. If I wanted to go somewhere socially, I’d have to depend on her. Now I can say, ‘Oh, I’ll just call Lyft and have them take me’. I love that. Lyft is amazing. It was a godsend to me.”