Get patients everywhere
their care takes them

Start caring for patients the minute they step out the door with scheduled and on-demand rides across the healthcare ecosystem. 

Our partners

We partner with 9 of the 10 largest health systems in the US, 10 out of 10 NEMT brokers, 5 of the top insurance payers, and 4 of the top EHRs.

Improve access to healthcare

Lyft partners with organizations across the patient journey — from health systems and EHR, to brokers and insurance payers — so patients have easy access to any kind of care, anywhere.

 

Serve more patients, better

Boost patient satisfaction while helping more people get care they need.

8 of 10 patients prefer Lyft

Increase appointment adherence

Get patients to appointments on time — especially those without easy access to transportation.

Lyft reduces wait time by 32%

Improve transparency

Track patient rides and manage transportation spend with GPS tracking and online reporting tools.

Lyft reduces transportation costs by 32%

Rides for every need

Provide rides for patients at every delivery point across the continuum of care — no app or smartphone required.

Insurance-covered rides

Help your members (including commercial, Medicare, Medicare Advantage and Medicaid members) get where they need to go, from rehab appointments, to physical therapy, to picking up their prescriptions.


Patient discharge

Improve patient throughput (and give them peace of mind) with a ride after appointments.


Elderly mobility

Help elders feel less isolated and more independent while getting to important appointments on time.


Population health

Tackle social determinants of health, removing lack of access from the equation.


Care for all — no smartphone required

Access to technology shouldn’t be an obstacle to quality care. Healthcare organizations are able to send courtesy rides to anyone using Lyft Concierge, even when they don’t have a smartphone or the app.

Just enter a passenger’s information, send or schedule a pickup, and the rest is taken care of. Plus, you can track routes, manage rides, and get transportation spend insights — all from one easy-to-use dashboard.


“Lyft commits to cut
healthcare transportation challenges in half by 2020.”


READ THE BLOG


How ALC provides patients reliable rides to their appointments.



WATCH THE VIDEO READ THE CASE STUDY


How Denver Health improves the patient experience.



READ THE CASE STUDY


How AARP Foundation, UnitedHealthcare and Lyft reduce social determinants of health.


WATCH THE VIDEO

Featured news

Lyft deal with Allscripts lets 180,000 doctors call rides for their patients Read More

Lyft doubles down on helping patients get rides to the doctor Read More

Lyft deal with Allscripts lets 180,000 doctors call rides for their patients Read More

Lyft doubles down on helping patients get rides to the doctor Read More

Blue Cross, Lyft, Walgreens and CVS partner to help patients get their scripts Read More

Rideshare services partner with hospitals to take patients in need to their appointments Read More

Ending non-emergency rides to care for Medicaid patients would be counter-productive Read More

“A strategic alliance with Lyft will allow us to positively impact and improve Americans’ health nationwide… We are committed to addressing issues like transportation that are inextricably linked to health outcomes, yet can’t be tackled through health care resources alone.”

Dr. Trent Haywood
Chief Medical Officer and President of the BCBS Institute

“My daughter had to take me to the doctors. If I wanted to go somewhere socially, I’d have to depend on her. Now I can say, ‘Oh, I’ll just call Lyft and have them take me’. I love that. Lyft is amazing. It was a godsend to me.”

Connie
a Lyft passenger

“A strategic alliance with Lyft will allow us to positively impact and improve Americans’ health nationwide… We are committed to addressing issues like transportation that are inextricably linked to health outcomes, yet can’t be tackled through health care resources alone.”

Dr. Trent Haywood
Chief Medical Officer and President of the BCBS Institute

“My daughter had to take me to the doctors. If I wanted to go somewhere socially, I’d have to depend on her. Now I can say, ‘Oh, I’ll just call Lyft and have them take me’. I love that. Lyft is amazing. It was a godsend to me.”

Connie
a Lyft passenger

Start moving your patients