Organizations across the healthcare ecosystem rely on Lyft to provide reliable rides for their patients.
We’re reliable. We’re quick. And we’re committed to earning your trust.
Leading organizations in healthcare trust Lyft to get their patients to healthcare appointments. We partner with 9 of the 10 largest US health systems, 9 of the 10 largest non-emergency medical transportation (NEMT) brokers, and the top 10 payers to provide rides across the patient journey.
Rides for every need
Health systems & providers
Provide rides across the continuum of care, from your facilities to patient homes and anywhere in between.
Payers
Help members (including commercial, Medicare Advantage, and Medicaid) get where they need to go with non-emergency medical transportation (NEMT), from fitness appointments to picking up prescriptions.
Social determinants of health
Unlock access to services and programs that promote health and wellbeing by providing rides to-and-from medical appointments, the pharmacy and fitness centers.
Technology & API platforms
Seamlessly integrate ordering and scheduling rides into your existing workflow, whether you’re a transportation broker, or a provider working within an EHR, care management or scheduling system.
Lyft Concierge
Lyft Concierge gives you access to our network of 2M+ drivers. And, as our partners have learned, creating a ride program with Lyft can help you reduce costs, increase efficiency, and improve your patient experience.
SEND AND SCHEDULE RIDES
From the Lyft Concierge dashboard, you can send patients a ride right away, schedule one for later, or let patients request their own ride. You’ll also see ride details, such as the price and the driver’s route, up front.
GET PATIENTS THERE ON TIME
You can check the status of current and scheduled rides with real-time tracking, and remind your patients when their ride is coming up.
REVIEW USAGE REPORTS
You’ll receive detailed ride receipts that give your organization more insight into the program's effectiveness, and help ensure you meet duty-of-care requirements.
Customer Success Stories
How AARP improves seniors' quality of life
“Thanks to our partnership with Lyft, our hospital and clinics provide rides to patients challenged with obtaining transportation. We positively impact patients’ lives across our community.” Amy Friedman
Chief Experience Officer at Denver Health Hospital
Start moving your patients
