The quickest route to healthy
Organizations across the healthcare ecosystem rely on Lyft to provide reliable rides for their patients.
We’re reliable. We’re quick. And we’re committed to earning your trust.
Leading organizations in healthcare trust Lyft to get their patients to healthcare appointments. We partner with 9 of the 10 largest US health systems, 9 of the 10 largest non-emergency medical transportation (NEMT) brokers, and the top 10 payers to provide rides across the patient journey.
Rides that make an impact
8 of 10 patients prefer Lyft
Boost patient satisfaction while helping more people get the care they need.
Lyft helps curtail no shows
Reduce patient no-show rates and capture lost revenue from missed appointments.
Reduce costs by 32% on average
Provide reliable, cost-efficient rides while reducing costs and gaining better visibility into your ride spend.
Rides for every need
SEND AND SCHEDULE RIDES
From the Lyft Concierge dashboard, you can send patients a ride right away, schedule one for later, or let patients request their own ride. You’ll also see ride details, such as the price and the driver’s route, up front.
GET PATIENTS THERE ON TIME
You can check the status of current and scheduled rides with real-time tracking, and remind your patients when their ride is coming up.
REVIEW USAGE REPORTS
You’ll receive detailed ride receipts that give your organization more insight into the program's effectiveness, and help ensure you meet duty-of-care requirements.
Customer Success Stories
“Thanks to our partnership with Lyft, our hospital and clinics provide rides to patients challenged with obtaining transportation. We positively impact patients’ lives across our community.” Amy Friedman
Chief Experience Officer at Denver Health Hospital